Articles from Dental Consultant Pam Gorrell
Do You Use Good Human Relations Techniques?
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Human Relation Technique |
Not sure |
Sometimes |
Always |
Never |
| 1. Do you smile when you meet and talk with people? |
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| 2. Is it easy for you to let people know that you are interested in what they have to say? |
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| 3. Do you find it natural greet people as soon as you see them? |
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| 4. Do you call people by their name? |
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| 5. Would others consider you a friendly & helpful person? |
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| 6. Do you have a good sense of humor? |
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| 7. Are you aware when to give others praise? |
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| 8. Is it easy for you to concentrate on what others are saying? |
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| 9. Do you look for the good rather than the not so good in others? |
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| 10. Do you find it easy not to be critical of others? |
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| 11. Do you perceive others seeing you as an optimistic person when a problem arises? |
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| 12. Are you considerate about others' feelings? |
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| 13. Do you use sarcasm to get some points across? |
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| 14. Do you think others see you as a moody person? |
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| 15. Are you patient with others? |
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| 16. Is it easy for you to respect other people's opinions? |
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| 17. When you are under stress, is your customer service affected? How? |
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| 18. Is your body language & facial expression easy to approach? |
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