Mosaic Management Group of California
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Creating a Practice Philosophy

In a former article, I discussed 12 Winning Elements of HIGHLY EFFECTIVE and HAPPY TEAMS. I promised I would elaborate on several of these and I would like to begin with the element of "Dr. is committed to his/her practice's philosophy".

Why is this so important to teambuilding? Well, it has a lot to do with your credibility as a leader.BUY IN! Your team needs to "buy in" to you AND your philosophy in order to effectively be a part of the growth of your unique practice. There are many ways to run a dental practice. However, running it by default should not be an option. Doctors and teams must have a clear picture of what they are working to achieve daily. This then frees everyone to concentrate on what really matters. It will define a standard of quality. It becomes a tool for decision-making. It will be a set of principles that gives purpose to the hour to hour work you and your team performs. Your written philosophy is a tool that creates accountability for you and your team to achieve what this business was established for.

Writing a philosophy is not about perfection. There is actually an easy three-step process to get this going.

  • List several of your values, ie. happiness, profitable, honesty, trust, fairness, relationships, etc.
  • Make another list of the important elements of your practice. (* The major ones are listed below.)
  • Now, ask yourself these questions and jot down some notes.
  • "What works well in this area?"
  • "What does not work well?"
  • "If it was working, what would it look like?"
Now you are well on your way! I find that when I begin to work with clients, most do not have a written philosophy but they do know what they want. This exercise helps demystify the process... not to mention ridding you of the guilt of not having a written philosophy! Have fun.

*Major Elements:

  • Team
  • Marketing
  • Leadership
  • Communication
  • Profit/Growth
  • Continuing Education
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