Stand-Alone Programs

Is a stand-alone program what you need for your dental society, practice, or study club?

Your practice may not need a complete management development program. You may have most or all of your systems and procedures functioning well and contributing to your overall productivity and profitability. It's not uncommon, however, for even the most successful practice to need help from time to time in just one or two areas, like hiring new employees or holding successful staff meetings. If that sounds like you, MOSAIC can also offer a series of one-half to one-day stand-alone training sessions on these common areas of interest.

Practice Management Stand-Alone Programs

The Doctor as Leader

For: Doctor
As a doctor, do you embrace the role of leader, or do you worry that your skills are not all they could be? This workshop will give you 10 easy-to-use tools to guide you to success in such vital areas as team philosophy, decision-making, conflict resolution, and goal-setting.

Associate Transitioning

Take the right steps and make a great decision. Know how to interview, set up an agreement, and transition an associate into your practice.

6 Steps to Success: Annual Planning and Goal Setting

For: Doctor/Management Team
Spend just a few hours to make sure your practice is running as smoothly and profitably as possible. Set goals, analyze numbers, and never again wonder, "Am I doing everything I can to ensure the profitability and productivity of my practice?"

The Basics of Employee Law — What you Don't Know Can Hurt You

For: Doctor/Management Team
Employee law is a minefield, one which constantly changes and in which even the most experienced of managers may flounder. Get the knowledge you need to ensure your practice is following the rules and avoiding the most common pitfalls.

The Hiring Process — What's Legal, What's Not?

For: Doctor/Management Team
A basic understanding of employment law can save you thousands, if not tens of thousands, of dollars a year in unnecessary time and expense when hiring new employees. Find out what you can and cannot do and say when hiring a new employee. (With customized manual.)

Demographis: What You Need to Know About Where You Work

For: Doctor/Management Team
A basic understanding of how demographics affect your business is vital. Are you getting the number of new patients you should? Is your local population growing or shrinking? Find out the factors that are working for and against you, how to understand them, and how to manage them for success.

Job Descriptions and Evaluations — An Investment in Team Success

For: Doctor/Management Team
Does every member of your team know exactly what their job entails? Does each position have a well-written job description? Do you evaluate staff at least once a year? If the answer to any of these questions is no, this workshop is a must.

Scheduling — the Key to Profitability

For: Doctor/Management Team
Do cancellations, no-shows, and difficult-to-schedule patients ever wreak havoc on your schedule? Find out how to minimize the disruption and decreased productivity caused by these common problems and learn how to "Schedule for Success".

Patient Surveys: How and When to Use Them

For: Doctor/Front Office
Understanding what your patients really think of you and your team is a critical component in building and sustaining a successful practice. Find out what to ask, how to ask it, and how to interpret the results in this practical, hands-on workshop.

The Accoutability Workshop: "It Wasn't Me!"

For: Entire Team
On the best of days in the most successful practices, mistakes are still made and profitability can suffer. Learn how to foster an environment where employees are willing and able to take accountability for their actions, and watch team morale skyrocket!

Getting the Numbers to Add Up

For: Entire Team
Does everyone on your team have a different idea of what's working? What's not? What is a necessary expense versus a waste of money? Your entire team will function much better if everyone understands how easy it can be to "get the numbers to add up."

Coaching for Conflict Resolution

For: Entire Team
Everyone in your office gets along, there are never any arguments or hurt feelings, and no one ever gets mad - right? If so, congratulations! But if you find that conflict occasionally causes tension in your office, this workshop will show you how to defuse tension quickly and effectively.

Making the Most of Staff Meetings

For: Entire Team
"That was a waste of time." Have you, or anyone on your team, ever said that about one of your staff meetings? The truth is that staff meetings play a vital role in office communication and morale. In this workshop you'll learn how to make them productive, even fun!

Communicate with Clarity and Confidence

For: Entire Team
"That's not what I meant." "That's not what I said." Sometimes, even the most basic office communication goes wrong, leaving everyone wondering "How did that happen?" Learn the simple guidelines and techniques you can use to avoid common pitfalls, and start to communicate with clarity and confidence.

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