All The Basics

"All The Basics" Team Program

This is a program developed specifically for you,
the new dentist or associate.

You Are: Starting out, probably a few years out of dental school...

You Have: A lot of big decisions to make, all with big financial consequences...

You Should: Do what doctors with years of experience would do if they could - sign up for this program as a new dentist or associate!

It's a fact. When dental practices fail, it's not because they lack opportunity, it's because they lack a sound roadmap.

Established clients I've known for years are unanimous: "I wish there had been a program like this for me when I was just starting out."

Even better, this program is priced to fit your budget and will help you establish a strong financial foundation for your future. You'll learn how to establish a long-term vision for your practice, rather than falling into the "one day at a time" trap that ensnares so many. This program will give you the knowledge and the tools you need to make sure you start out on the right track and stay there for the long term.

The New Dentist & Associates "All The Basics " Program consists of six 4-hour workshops which are being offered at an extremely affordable rate. Think about it... if you receive even ONE piece of information in this program that saves you time or money, or makes you more efficient, you'll benefit from that information for years to come.

Established doctors will mentor at each workshop, and you'll have the opportunity to network with your peers and colleagues. Dr. Carol McCutcheon (former president of the Santa Clara Dental Society), Dr. Cynthia Brattesani (former president of the San Francisco Dental Society), and Dr. Brent Gorrell, clinical instructor with the Northern CA Institute of Cosmetic Dentistry, will participate in the program, along with a host of other experienced, empathetic, and energetic dentists. This is an opportunity you definitely don't want to miss.

"All The Basics" Team Program Agenda

Invest just 24 hours over 6 sessions and receive information on a wide variety of topics, all of which can dramatically impact your bottom line. I will be the course presenter and will be joined by other professionals who've been there - who have insights and experience that are invaluable to the new dentist or associate. Be inspired by hearing about:

• Setting your fees — too low is as bad as too high
• Forecasting your expenses and setting a realistic budget
• How to monitor your practice statistics — and why you should
• Establishing a practice philosophy that really works
• Staffing — poor hiring decisions can actually put you in jeopardy
  • Who do you need now? When to add more?
  • Finding the right person:
    1. Where to look
    2. How to use a "legal" application form
    3. Effective interview techniques
    4. What to pay, what benefits to offer
    5. How to check references, and why it really does matter
    6. Writing the job description and offering the position
• Employee Policy Manual and Human Resource System
  • Understanding employee law guidelines
  • Utilizing legal forms with employees
  • Evaluating an employee — how and when?
  • Coaching on conflict/resolution skills
• Internal Marketing
  • Customer service
  • Establing your image — doctor, team, and facility
  • How to ask for referrals (and get them!)
  • Effective networking
• Communicating with your team and your patients
  • Leadership habits — are you ready to be the boss?
  • Tips for being heard and understood
  • Motivating others — what works?
  • How active is your listening?
  • What your non-verbal messages say about you
• Practice Management Systems
  • How to answer phones and take initial information
  • How to set up your recall system
  • How to establish and conduct a great new patient exam
  • How to effectively present a treatment plan
  • Setting up financial arrangements that really work
• Insurance and Other Payment Options
  • Control your collections, don't let them control you
  • Monitoring treatment case acceptance
• Associateships
  • What you need to know to make it work!

Take advantage of the knowledge and enthusiasm of some of the most successful professionals you'll find anywhere.

Years from now, say "I did!" rather than "I wish I had."

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